Terms and Conditions

1. Overview

These Terms and Conditions (the “Terms”) contains important information about your legal rights, remedies, and obligations between you (“you” or “User”) and JOIST Innovation Park / The Factory P.C (“JOIST”, “us”, or “we”), for your use of JOIST Marketplace and its Services & Solutions.

Please read all our terms carefully because you are promising not to break any agreements in the Terms of Service. In case, you have any questions, please contact our management team at community@joistpark.eu.

2. Definitions

Users:

In JOIST Marketplace the User is an Individual (a Provider or a Buyer) or a representative of a company/organization. Please check chapter 3 for more information.


Services & Solutions:

Providers can publish through JOIST Marketplace their Services or Products, in order to provide them to potential clients (Buyers).


Order and Assigned Order:

The Buyer, after searching for a service, will be able to make an order for a Service/Solution. Each Service/Solution belongs to a Provider, and its order is assigned to the respective Provider to inform them about the order and to start all the activities that will have to take place for the implementation of the Service/Solution.


Offers:

A Provider can declare interest in a specific Project Request that a Buyer publishes. This declaration is in a form with a specific pricing called an offer.


Dispute:

Any disagreements that arise between a Provider and a Buyer during the execution and completion of an assigned order, through JOIST Marketplace.


Commission Fee:

A retention amount of 5%-20% (depending on the pricing) that is automatically deducted from each payment to a Provider by JOIST Innovation Park, as consideration for the provision of services by JOIST Marketplace. Commission withholding to customers is 0%.


Payments:

The payments will take place through the payment methods that Users defined through their profile. Please check chapter 7.


3. Parties

We, The Factory P.C, or otherwise mentioned in this document JOIST Innovation Park, aim to provide a marketplace, that will operate digitally and will motivate and support its Users to sell their solutions (products/services). The JOIST Marketplace scheme will operate digitally, via its dedicated platform and website, and physically in the city of Larissa, region of Thessaly, Greece, at Valtetsiou & Tripoleos street, 41336, where the company is registered with VAT number 801301320.

JOIST shall also be known in these Terms as “we”, “our”, “us” or “JOIST Innovation Park / The Factory”. References to “Management” in these Terms refer to the personnel that manages the memberships of JOIST Innovation Park from time to time.

The Users are separated into two entities. The Providers shall also be known in these Terms as “Suppliers,” “Ventors”, who will offer their services & solutions through JOIST Marketplace and the Buyers shall also be known in these Terms as “Customers” that will be able to purchase a service or solution that a Provider/Supplier offers. If you are entering these Terms on behalf of an entity, you represent and warrant that you have all necessary right, authority and consent to bind such entity to these Terms

4. Services & Solutions

References to “Services” in these Terms refer to your access and use of our digital platform and purchasing a specific service or solution through the online marketplace and website. The digital services offered through the online marketplace and website are available for publishing or purchasing after your registration to JOIST Marketplace.
The Services, that JOIST Marketplace provides, refer to specific services or solutions that different Providers/Suppliers offer through our platform. Through these Services, Buyers will be able to purchase specific services, depending on the Buyer’s needs during this period.
Moreover, through JOIST Marketplace, the potential Buyer can publish specific Requirements, shall also be known in these Terms as “Project’s Request”. A Project Request will include, specific information, in order Providers to make their offers depending on the requirements.
The availability and scope of the Services, as well as the availability and scope of the services that we offer are subject to change from time to time at our sole discretion. We may also make modifications, deletions or additions to these Terms and will provide you with notice of changes to these Terms or Services that apply to you, by emailing the last email address provided by you or by posting or sharing on the JOIST Marketplace and website. Most changes will be effective immediately upon notice, except that pricing and fee changes will be effective upon commencement of your next subscription period. If you do not agree to the changes, you may cancel your subscription 2 days before the renewal but please note that there are no refunds for cancellation. (Please check the chapter 7 about the Payments and Cancelations).
Please note that JOIST Innovation Park provides direct access to other websites and/or platforms, the content of which it cannot intervene and therefore, of course, bears no responsibility whatsoever, nor does it provide any guarantee whatsoever for their content. Furthermore, JOIST Innovation Park is not responsible for the accuracy and correctness of the information transmitted above as this is information found on other websites and which is collected by the Providers. JOIST Innovation Park recommends to the users of JOIST Marketplace to consult the corresponding page of the Solutions in order to verify the accuracy of the received information of that specific Solution and to be informed more extensively about the characteristics of the product of their choice.