Frequently Asked Questions

General FAQ's

  • What is JOIST Marketplace about?

    Aiming to establish a phygital Ecosystem that boosts innovation and knowledge transfer, JOIST Innovation Park, designed and developed the Marketplace where finding the right innovative solution, digital service, and business opportunity for your need is easy. Key stakeholders and solvers come together.

    JOIST Marketplace is an online platform that connects service providers with buyers seeking specific services. It serves as a centralized platform where individuals or businesses can find, compare, and hire service providers for a wide range of professional or personal needs.

    Through JOIST Marketplace we aim to the accessibility to a wide range of service providers, streamlined processes for hiring and payment, transparent reviews and ratings, and the ability to find providers that match specific criteria or preferences.

    We simplify the process of finding and hiring service providers, providing a convenient platform for both service providers and buyers to connect and engage in business transactions.

  • JOIST Marketplace connects Project Requests with top-notch Digital Services from startups, organizations, companies, competency centers and academia.

    JOIST Marketplace is a platform that connects individuals and businesses with service providers across various categories. Users can browse through different service options, compare providers, read reviews, and contact them directly to discuss their needs.

    In JOIST Marketplace, service providers create profiles showcasing their skills, expertise and qualifications. Moreover, they can list their services/products with all the needed information about the cost, benefits-features, etc.

    Buyers, on the other hand, can browse through these listed services, connect with providers for additional information and purchase the service that suits best their needs. Also, a Buyer can create a Project Request, and receive bids from Providers, compare them and select the one that best suits their requirements.

    Whether you are a startuper, entrepreneur, founder, developer, researcher, innovation manager, academia member, corporate, brand delegate, competency center, public authorities’ member or everyone involved in innovation service activities, sign up today with one click and meet brilliant solvers and your future partners.

  • The Marketplace is one of the available tools where a member can inclusively find within JOIST Community, a purpose-built phygital ecosystem to empower innovators everywhere.

    We welcome new members daily, as there is always space for anyone who shares the same passion for innovation and aims to become an active part of our community.

  • From the point of view of Providers can add further features for each offering innovative solution. With JOIST Marketplace they can:

    • Increase their Visibility among a large and targeted audience of potential buyers.
    • Increase their Trust and Credibility by being part of a trusted network of experts and professionals.
    • Have Client Reviews and Ratings, on their experience with the Provider’s services, providing in this way proof of their expertise and reliability during the implementation phase.
    • Have a Streamlined Communication with clients during all phases through chat, where they can discuss project details, share files and provide updates about the provided solution. Effective communication leads to better collaboration and client satisfaction.

    On the other hand, Buyers can search for services & solutions and make project requests depending on their needs. Through JOIST Marketplace they can:

    • Find a Diverse Range of Services, as we offer a wide array of services across different thematic and business areas.
    • Find Verified and Trusted Professionals, as all the Solution Providers are thoroughly vetted, ensuring they possess the necessary expertise.
    • Have Time and Cost Efficiency through a streamlined search process, eliminating in this way the need for lengthy searches and tedious selection processes.
    • Find Transparent Reviews and Ratings from other businesses who have used the services of our providers.
    • Have Seamless Collaboration with Solution Providers, through a smooth communication and collaboration. You can easily track progress and provide your feedback, withing a centralized system and making the entire process efficient.

  • Anyone who is a member of JOIST Community can subscribe today for free to the Six-Month Plan.

    All Subscription Plans are available here. Subscription payments are not refundable and will be charged on a pre-pay basis on the day you sign up for JOIST Marketplace Subscription and will cover the use of that service for a month.

    For the purchase of any service or solution through the Marketplace, the Buyer will have all the information about the pricing through the page of that specific Service or Solution. In case the Buyer needs a custom offer from the Provider, the Provider will be able to make a specific gig (an offer customized to the Buyer’s needs). In this way the Buyer has all the needed information about the pricing.

    Attention: In all pricing, VAT is included. 

  • There are 2 options to sign up for JOIST Marketplace.  

    The first option is to access the JOIST Marketplace through JOIST Community by purchasing the corresponding package and have access to a multitude of hybrid services, including the JOIST Marketplace. 

    JOIST Marketplace is also currently available to all, through this platform.  A user based on its needs can register as a Provider for service offering or as a Buyer for project requests. 

  • In our Terms & Conditions we have defined specific procedures regarding the orders that will take place and the payments. The buyer will be able to place an order for a specific service. Payment is made directly by the user and credited to the JOIST Marketplace. This amount is officially committed by the JOIST Innovation Park. The Provider’s payment is made 7 days after the official deadline set in the agreement made between the Buyer and the Provider.